How To Fix SO822 - Folder contains a confidential document / blind copy

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 822

• Message text: Folder contains a confidential document / blind copy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO822 - Folder contains a confidential document / blind copy ?

  The SAP error message SO822 indicates that the folder you are trying to access or use contains a confidential document or a blind copy (BCC) that restricts certain actions, such as sending or processing the document. This error typically arises in the context of SAP's document management system or when dealing with email functionalities within SAP.
  Cause:
  
  Confidential Document: The document in the folder is marked as confidential, which means that only certain users or roles have the permission to access or manipulate it.
  Blind Copy (BCC): The document may be part of a blind copy distribution list, which restricts visibility and access to certain users.
  Authorization Issues: The user attempting to access the folder may not have the necessary authorizations to view or process confidential documents.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to access confidential documents. This may involve checking user roles and permissions in the SAP system.
  Review Document Properties: If you have the necessary permissions, check the properties of the document to see if it is marked as confidential or part of a BCC. You may need to change these settings if appropriate.
  Consult with Administrator: If you do not have the necessary permissions to change document settings, consult with your SAP system administrator or the person responsible for document management in your organization. They can provide guidance or make the necessary changes.
  Use Alternative Folders: If the document is not essential, consider using a different folder that does not contain confidential documents for your operations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently updates its documentation and may have specific guidance for your version of the software.
  Documentation Management: Familiarize yourself with your organization's policies regarding document confidentiality and access rights to avoid similar issues in the future.
  Training: If this error is common in your organization, consider training sessions for users on how to handle confidential documents and understand the implications of BCC in SAP.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to SAP support for further assistance.