How To Fix SO820 - Not possible to forward to more than one recipient simultaneously

SO820 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 820

• Message text: Not possible to forward to more than one recipient simultaneously

What causes this issue?

It is not possible to forward documents automatically to more than one
recipient during a specific period. A recipient has already been
defined for the specified period.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select another period.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO820 - Not possible to forward to more than one recipient simultaneously ?

  The SAP error message SO820 indicates that the system is unable to forward a document or message to more than one recipient at the same time. This typically occurs in scenarios where a user attempts to send an email or a document to multiple recipients using a method that does not support multiple addresses.
  
  Cause:
  
  Single Recipient Limitation: The function or transaction being used may only support sending to a single recipient. This is common in certain SAP transactions or programs that are designed to handle one recipient at a time.
  Configuration Settings: The SAP system may be configured in such a way that it restricts sending to multiple recipients.
  Incorrect Input: The user may have entered multiple email addresses in a field that only accepts a single address.
  
  
  Solution:
  
  Send Individually: If the system does not support sending to multiple recipients, consider sending the document or message to each recipient individually.
  Check Configuration: Review the configuration