How To Fix SO681 - Recipient <&> cannot be deleted

SO681 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 681

• Message text: Recipient <&> cannot be deleted

What causes this issue?

You tried to delete a fixed default recipient.
A recipient is set as a fixed default when, for example, a document is
replied to using the reply function. Default recipients set in this way
cannot be deleted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

SO681 - Details

• The SAP error message SO681 indicates that a recipient cannot be deleted, typically in the context of managing users or distribution lists in the SAP system. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Causes of Error SO681
  
  
  Recipient in Use: The recipient (user or distribution list) you are trying to delete may still be in use by other processes or objects within the SAP system. For example, it could be part of a workflow, a notification, or a distribution list that is currently active.
  
  
  Authorization Issues: The user attempting to delete the recipient may not have the necessary authorizations to perform this action. This can prevent the deletion even if the recipient is not actively in use.
  
  
  System Configuration: Certain system configurations or settings may prevent the deletion of specific recipients, especially if they are part of a standard setup or have been defined