How To Fix SO682 - Distribution list <&> is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 682

• Message text: Distribution list <&> is empty

What causes this issue?

A distribution list which does not contain any entries cannot be
expanded.

System Response

The distribution list is removed from the recipient list.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO682 - Distribution list <&> is empty ?

  The SAP error message SO682 indicates that a distribution list you are trying to use is empty. This typically occurs when you attempt to send an email or a message using a distribution list that does not contain any recipients.
  Cause:
  
  Empty Distribution List: The most common cause is that the distribution list you are referencing does not have any entries or recipients defined.
  Incorrect Distribution List: You may be using the wrong distribution list or one that has been deleted or modified.
  Authorization Issues: In some cases, you may not have the necessary authorizations to view the members of the distribution list, leading to the perception that it is empty.
  
  Solution:
  
  
  Check the Distribution List:
  
  Go to the transaction code SO02 (or SO01 for the inbox) and check the distribution list in question.
  Ensure that the distribution list is correctly defined and contains valid recipients.
  
  
  
  Add Recipients:
  
  If the distribution list is indeed empty, you will need to add recipients to it. This can be done by editing the distribution list and including the necessary users or email addresses.
  
  
  
  Verify the List Name:
  
  Double-check that you are using the correct name for the distribution list. Typos or incorrect references can lead to this error.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to view and use the distribution list. If you suspect authorization issues, contact your SAP security administrator.
  
  
  
  Test with a Different List:
  
  If possible, try using a different distribution list that you know contains recipients to see if the issue persists.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SO01: SAP Office Inbox
  SO02: SAP Office Distribution Lists
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to distribution lists and email sending.
  Documentation: Refer to SAP Help documentation for more details on managing distribution lists and troubleshooting email-related issues.
  
  By following these steps, you should be able to resolve the SO682 error and successfully use the distribution list for your email or messaging needs.