How To Fix SO683 - You do not have authorization to send to & address

SO683 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 683

• Message text: You do not have authorization to send to & address

What causes this issue?

You have tried to send to a &v1&. You either have no send
authorization, or sending to a &V1& has not been activated in your
system.

System Response

The send operation to a &V1& is rejected.

How to fix this error?

Contact your SAPoffice administrator. He or she has to define the send
authorization for you or activate sending to a &V1& in the Office
settings.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO683 - You do not have authorization to send to & address ?

  The SAP error message SO683, which states "You do not have authorization to send to & address," typically occurs when a user attempts to send an email or message through the SAP system but lacks the necessary authorizations to do so. This can happen in various scenarios, such as when using the SAPconnect interface for email communication.
  
  Cause:
  
  Missing Authorization: The user does not have the required authorization to send emails to the specified address.
  User Role Configuration: The user's role may not include the necessary permissions for sending emails.
  Email Address Restrictions: The system may have restrictions on sending emails to certain addresses or domains.
  SAPconnect Configuration: There may be issues with the configuration of SAPconnect, which handles email communication.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check for missing authorizations.
  Review the user's roles and profiles in transaction PFCG to ensure that the necessary authorizations for sending emails are included.
  
  
  
  Modify