How To Fix SO683 - You do not have authorization to send to & address

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 683

• Message text: You do not have authorization to send to & address

What causes this issue?

You have tried to send to a &v1&. You either have no send
authorization, or sending to a &V1& has not been activated in your
system.

System Response

The send operation to a &V1& is rejected.

How to fix this error?

Contact your SAPoffice administrator. He or she has to define the send
authorization for you or activate sending to a &V1& in the Office
settings.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO683 - You do not have authorization to send to & address ?

  The SAP error message SO683, which states "You do not have authorization to send to & address," typically occurs when a user attempts to send an email or message through the SAP system but lacks the necessary authorizations to do so. This can happen in various scenarios, such as when using the SAPconnect interface for email communication.
  Cause:
  
  Missing Authorization: The user does not have the required authorization to send emails to the specified address.
  User Role Configuration: The user's role may not include the necessary permissions for sending emails.
  Email Address Restrictions: The system may have restrictions on sending emails to certain addresses or domains.
  SAPconnect Configuration: There may be issues with the configuration of SAPconnect, which handles email communication.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check for missing authorizations.
  Review the user's roles and profiles in transaction PFCG to ensure that the necessary authorizations for sending emails are included.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, you may need to modify their roles or create a new role that includes the required permissions.
  Ensure that the role includes the authorization object S_SOST (for sending SAPconnect messages).
  
  
  
  Review Email Address Restrictions:
  
  Check if there are any restrictions on the email address or domain that the user is trying to send to. This can be configured in transaction SCOT (SAPconnect Administration).
  
  
  
  Check SAPconnect Configuration:
  
  Ensure that SAPconnect is properly configured. You can check the settings in transaction SCOT to verify that the email settings are correct and that the SMTP server is reachable.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator. They can help check the system configuration and user authorizations.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  SCOT: SAPconnect Administration
  
  
  Authorization Objects:
  
  S_SOST: Authorization for sending SAPconnect messages
  
  
  Documentation: Refer to SAP Help documentation for more details on authorization management and SAPconnect configuration.
  
  By following these steps, you should be able to identify and resolve the issue related to the SO683 error message in SAP.