How To Fix SO679 - No additional recipients of reply

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 679

• Message text: No additional recipients of reply

What causes this issue?

You tried to display the other recipients of the document you are
replying to. However, you were the only user the document was sent to.
The "Reply recipients" function can therefore not be carried out.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO679 - No additional recipients of reply ?

  The SAP error message SO679 ("No additional recipients of reply") typically occurs in the context of SAP's workflow or messaging system, particularly when dealing with email notifications or replies to messages. This error indicates that there are no additional recipients specified for a reply to a message or workflow item.
  
  Cause:
  
  Missing Recipients: The primary cause of this error is that the system is trying to send a reply to a message or workflow item, but there are no additional recipients defined in the system.
  
  Configuration Issues: There may be issues with the configuration of the workflow or messaging settings that prevent the system from identifying valid recipients.
  User Settings: The user settings for the sender or the recipient may not be properly configured, leading to the absence of additional recipients.
  
  
  Solution:
  
  Check Recipient List: Ensure that the message or workflow item has valid recipients. You can do this by checking the workflow configuration or the