How To Fix SO397 - Folders cannot be created in object folders

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 397

• Message text: Folders cannot be created in object folders

What causes this issue?

You tried to create a folder in an object folder. But object folders
can only contain objects and object folders.

How to fix this error?

Create the folder in a folder that is not an object folder.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO397 - Folders cannot be created in object folders ?

  The SAP error message SO397, which states "Folders cannot be created in object folders," typically occurs when there is an attempt to create a folder within an object folder in the SAP ArchiveLink or Document Management System (DMS) where such an operation is not permitted.
  Cause:
  
  Object Folder Restrictions: In SAP, object folders are designed to hold documents and other objects, but they do not support the creation of subfolders. This restriction is in place to maintain the integrity and structure of the object folders.
  Authorization Issues: The user may not have the necessary authorizations to create folders or objects in the specified location.
  Configuration Settings: The system configuration may not allow the creation of folders in certain types of object folders.
  
  Solution:
  
  Check Folder Type: Ensure that you are trying to create a folder in a location that supports folder creation. If you are in an object folder, you will need to navigate to a higher-level folder that allows subfolders.
  Review Authorizations: Verify that the user has the appropriate authorizations to create folders. This can be checked in transaction code SU53 or by consulting with your SAP security team.
  Use Alternative Structures: If you need to organize documents, consider using document types or other organizational structures that do not require subfolders.
  Consult Documentation: Review SAP documentation or help resources for specific guidelines on folder structures and limitations within your version of SAP.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this issue or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to Document Management (e.g., OAC0 for ArchiveLink settings, OAWD for Document Management).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after checking these aspects, it may be beneficial to contact SAP support for further assistance.