How To Fix SO399 - Note sent to printer successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 399

• Message text: Note sent to printer successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO399 - Note sent to printer successfully ?

  The SAP error message SO399, which states "Note sent to printer successfully," is not actually an error message but rather an informational message indicating that a print job has been successfully sent to the printer. This message typically appears in the context of SAPscript or Smart Forms when a document is printed.
  Cause:
  
  The message indicates that the print request has been processed and sent to the designated printer without any issues. It is not indicative of a problem but rather confirms successful transmission.
  
  Solution:
  Since SO399 is an informational message, there is no specific solution required for this message. However, if you are experiencing issues with printing or if you expected an error message instead, consider the following steps:
  
  Check Printer Status: Ensure that the printer is online and ready to accept print jobs.
  Review Print Queue: Check the print queue to confirm that the document has been processed and is not stuck.
  Verify Output Device Configuration: Ensure that the output device (printer) is correctly configured in SAP.
  Check for Additional Messages: Look for any other messages that may indicate a problem with the print job or the printer.
  Test Print: Perform a test print to ensure that the printer is functioning correctly.
  
  Related Information:
  
  SAP Notes: If you encounter issues related to printing, you may want to check SAP Notes for any known issues or updates related to printing in your specific version of SAP.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SP01 (Output Controller) to monitor and manage print jobs.
  SAP Support: If you continue to experience issues or if you have specific concerns about printing in SAP, consider reaching out to your SAP support team or consulting the SAP Community for assistance.
  
  In summary, SO399 is a confirmation message indicating successful print job submission, and no action is typically required unless there are other underlying issues.