How To Fix SO395 - Shared folders cannot be selected. Select again.

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 395

• Message text: Shared folders cannot be selected. Select again.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO395 - Shared folders cannot be selected. Select again. ?

  The SAP error message SO395 ("Shared folders cannot be selected. Select again.") typically occurs when a user attempts to access shared folders in the SAP system, but the system is unable to process the request due to various reasons. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to access the shared folders.
  Network Issues: There may be connectivity problems between the SAP system and the file server hosting the shared folders.
  Configuration Problems: The shared folder settings in the SAP system may not be configured correctly.
  Folder Availability: The shared folder may not be available or may have been moved or deleted.
  SAP GUI Settings: There may be issues with the SAP GUI settings or version compatibility.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the shared folders. This can be done by checking the user's roles and permissions in the SAP system.
  
  
  
  Verify Network Connectivity:
  
  Check the network connection to ensure that the SAP system can reach the file server where the shared folders are located. You can test this by pinging the server or accessing it through other means.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for shared folders in the SAP system. This may involve reviewing transaction codes like SO10 (for text management) or SOST (for sending messages) to ensure that the shared folder paths are correctly defined.
  
  
  
  Check Folder Availability:
  
  Verify that the shared folder exists and is accessible. You can do this by trying to access the folder directly from the file server or through a file explorer.
  
  
  
  Update SAP GUI:
  
  Ensure that you are using a compatible version of the SAP GUI. If necessary, update to the latest version to resolve any compatibility issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on managing shared folders and troubleshooting related issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Technical Support: If the issue persists, consider reaching out to your organization's SAP support team or SAP technical support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the SO395 error in your SAP system.