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How To Fix SO393 - Organizational unit & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 393

  • Message text: Organizational unit & does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SO393 - Organizational unit & does not exist ?

    The SAP error message SO393 indicates that the specified organizational unit does not exist in the system. This error typically occurs in scenarios where an organizational unit is required for a transaction or process, but the system cannot find it in the relevant configuration or master data.

    Cause:

    1. Incorrect Organizational Unit: The organizational unit specified in the transaction may be misspelled or incorrectly entered.
    2. Missing Configuration: The organizational unit may not have been created or configured in the system.
    3. Data Deletion: The organizational unit may have been deleted or deactivated in the system.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the organizational unit.

    Solution:

    1. Verify the Organizational Unit:

      • Check the spelling and format of the organizational unit in the transaction.
      • Ensure that you are using the correct organizational unit as per the business requirements.
    2. Check Configuration:

      • Navigate to the relevant configuration settings in SAP (e.g., SPRO) to verify if the organizational unit exists.
      • If it does not exist, you may need to create it or consult with your SAP administrator or functional consultant.
    3. Review Master Data:

      • Check if the organizational unit is part of the master data in the relevant module (e.g., HR, Sales, etc.).
      • If it is missing, you may need to create or update the master data accordingly.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the organizational unit.
      • If there are authorization issues, consult with your security team to resolve them.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance related to the organizational unit in question.

    Related Information:

    • Transaction Codes: Depending on the module, you may use transaction codes like OX15 (for organizational units in controlling) or similar codes to manage organizational units.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify the cause of the SO393 error and implement the necessary solutions to resolve it.

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