How To Fix SO396 - Folders cannot be created in object folders

SO396 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 396

• Message text: Folders cannot be created in object folders

What causes this issue?

You are trying to create a folder in an object folder. But object
folders can only contain objects and object folders.

How to fix this error?

Create the folder in a folder that is not an object folder.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO396 - Folders cannot be created in object folders ?

  The SAP error message SO396, which states "Folders cannot be created in object folders," typically occurs when there is an issue with the creation of folders in the SAP ArchiveLink or Document Management System (DMS). This error can arise due to several reasons, including permission issues, configuration problems, or system settings.
  Causes:
  
  Insufficient Permissions: The user may not have the necessary authorizations to create folders in the specified object folder.
  Incorrect Configuration: The object folder may not be properly configured in the system, leading to issues when trying to create subfolders.
  Object Folder Type: The type of object folder may not support the creation of subfolders.
  System Settings: There may be restrictions or settings in the SAP system that prevent folder creation.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to create folders in the object folder. This can be checked in transaction code SU53 or by consulting with your security administrator.
  
  
  
  Review Object Folder