How To Fix SO057 - Documents can only be processed in the inbox

SO057 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 057

• Message text: Documents can only be processed in the inbox

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO057 - Documents can only be processed in the inbox ?

  The SAP error message SO057, which states "Documents can only be processed in the inbox," typically occurs when a user attempts to process documents or messages that are not in the appropriate inbox or workflow context. This error is often related to the SAP Business Workflow or SAP Office Integration.
  
  Cause:
  
  Incorrect Document Location: The document or message you are trying to process is not located in the designated inbox (e.g., SAP Business Workplace or SAP Inbox).
  Workflow Context: The document may be part of a workflow that requires it to be processed in a specific context or application.
  Authorization Issues: The user may not have the necessary authorizations to access or process the document in the inbox.
  System Configuration: There may be configuration issues in the SAP system that prevent the document from being processed correctly.
  
  
  Solution:
  
  Check Document Location: Ensure that you are accessing the document from the correct inbox. Navigate to the SAP Business