How To Fix /SMB/TRANSP_INFRA337 - Determination of Customer Scope Information in Customer Content finished

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 337

• Message text: Determination of Customer Scope Information in Customer Content finished

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA337 - Determination of Customer Scope Information in Customer Content finished ?

  The SAP error message /SMB/TRANSP_INFRA337 typically indicates an issue related to the determination of customer scope information during the transport of customer content in the SAP system. This error can occur in various scenarios, particularly when working with SAP Business Technology Platform (BTP) or SAP S/4HANA systems.
  Cause:
  The error message usually arises due to one or more of the following reasons:
  
  Missing or Incomplete Configuration: The customer scope information may not be properly configured or may be incomplete in the system.
  Transport Layer Issues: There could be issues with the transport layer settings or the transport request itself.
  Authorization Issues: The user executing the transport may not have the necessary authorizations to access or modify the customer scope information.
  System Version Mismatch: There may be inconsistencies between the source and target systems, especially if they are on different versions or have different configurations.
  Data Consistency Issues: There may be inconsistencies in the data that is being transported, leading to failures in determining the customer scope.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Configuration: Ensure that the customer scope information is correctly configured in the system. Review the settings in the relevant customizing transactions.
  Review Transport Requests: Check the transport request for any inconsistencies or missing objects. Ensure that all necessary objects are included in the transport.
  Authorization Check: Verify that the user has the necessary authorizations to perform the transport and access the customer scope information.
  System Compatibility: Ensure that the source and target systems are compatible and have the same version or configuration settings.
  Data Consistency: Check for any data inconsistencies that may be causing the issue. This may involve reviewing logs or using transaction codes like SE01 or SE09 to analyze transport requests.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE01 (Transport Organizer), SE09 (Workbench Organizer), and SE10 (Customizing Organizer) to manage transport requests.
  SAP Notes: Regularly check the SAP Support Portal for notes related to transport issues and error messages.
  Documentation: Review SAP documentation related to transport management and customer content management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SMB/TRANSP_INFRA337 error message.