How To Fix /SMB/TRANSP_INFRA335 - Customer Scope Information imported

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 335

• Message text: Customer Scope Information imported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA335 - Customer Scope Information imported ?

  The SAP error message /SMB/TRANSP_INFRA335 typically indicates an issue related to the import of customer scope information in the context of SAP's Solution Manager or related transport management processes. This error can occur during the transport of changes or when trying to import a transport request that includes customer-specific objects or configurations.
  Cause:
  
  Missing or Incomplete Customer Scope Information: The transport request may not contain all the necessary customer-specific data or configurations required for the import.
  Inconsistent System State: The target system may not be in a state that allows for the successful import of the transport request, possibly due to prior failed imports or inconsistencies.
  Authorization Issues: The user performing the import may not have the necessary authorizations to access or import the customer scope information.
  Transport Directory Issues: Problems with the transport directory or transport management system configuration can also lead to this error.
  
  Solution:
  
  Check Transport Request: Verify that the transport request being imported contains all the necessary objects and configurations. You may need to re-export the transport request if it is incomplete.
  Review System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the import process.
  Ensure Consistency: Make sure that the target system is in a consistent state. If there were previous failed imports, resolve those issues before attempting to import again.
  User Authorizations: Ensure that the user performing the import has the necessary authorizations to access and import customer scope information.
  Transport Directory Check: Verify the configuration of the transport directory and ensure that it is correctly set up. You can use transaction STMS to check the transport landscape and configuration.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP Transport Management System (TMS): Understanding how TMS works can help in troubleshooting transport-related issues.
  SAP Solution Manager: If you are using Solution Manager, ensure that it is properly configured and that the customer scope is correctly defined.
  SAP Community and Forums: Engaging with the SAP community can provide additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.