How To Fix /SMB/TRANSP_INFRA333 - Import of Customer Scope Information


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/TRANSP_INFRA -

  • Message number: 333

  • Message text: Import of Customer Scope Information

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/TRANSP_INFRA333 - Import of Customer Scope Information ?

    The SAP error message /SMB/TRANSP_INFRA333 typically relates to issues encountered during the import of customer scope information in the context of SAP Business Technology Platform (BTP) or SAP S/4HANA Cloud implementations. This error can arise due to various reasons, including configuration issues, missing dependencies, or problems with the transport request.

    Cause

    1. Missing or Incomplete Transport Request: The transport request may not contain all the necessary objects or configurations required for the import.
    2. Authorization Issues: The user performing the import may not have the necessary authorizations to execute the import.
    3. System Configuration Issues: There may be inconsistencies in the system configuration that prevent the import from completing successfully.
    4. Version Mismatch: The version of the source system may not be compatible with the target system, leading to import failures.
    5. Network Issues: Temporary network issues can also cause interruptions during the import process.

    Solution

    1. Check Transport Request: Ensure that the transport request is complete and contains all necessary objects. You can do this by reviewing the transport logs and checking for any missing components.
    2. Review Authorizations: Verify that the user has the appropriate authorizations to perform the import. This may involve checking roles and permissions in the SAP system.
    3. System Configuration: Review the system configuration settings to ensure they are consistent and correctly set up for the import process.
    4. Compatibility Check: Ensure that the source and target systems are compatible in terms of version and configuration. If there are discrepancies, you may need to adjust the systems accordingly.
    5. Retry the Import: If the issue was due to a temporary network problem, retrying the import may resolve the issue.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP frequently updates their knowledge base with solutions for known issues.

    Related Information

    • SAP Support Portal: Utilize the SAP Support Portal to search for specific notes related to the error message /SMB/TRANSP_INFRA333.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review the official SAP documentation for transport management and customer scope information to ensure compliance with best practices.

    If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

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