How To Fix /SMB/TRANSP_INFRA336 - Starting Determination of Customer Scope Information in Customer Content

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 336

• Message text: Starting Determination of Customer Scope Information in Customer Content

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA336 - Starting Determination of Customer Scope Information in Customer Content ?

  The SAP error message /SMB/TRANSP_INFRA336 typically relates to issues encountered during the determination of customer scope information in the context of SAP's Solution Manager or related transport infrastructure. This error can occur in various scenarios, particularly when working with customer-specific developments or configurations.
  Cause:
  
  Missing Configuration: The error may arise if there are missing or incorrect configurations in the transport management system or in the customer-specific settings.
  Transport Issues: Problems with transport requests, such as missing objects or inconsistencies in the transport directory, can lead to this error.
  Authorization Issues: Insufficient authorizations for the user executing the transaction can also trigger this error.
  System Settings: Incorrect system settings or parameters related to the transport infrastructure can cause this issue.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the transport management system. Ensure that all necessary settings are correctly configured.
  Transport Request Review: Verify the transport requests involved. Check for any missing objects or inconsistencies. You may need to re-import or adjust the transport requests.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action. You may need to consult with your security team to verify and adjust user roles.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Consult Documentation: Review the official SAP documentation related to the transport infrastructure and customer scope determination for any additional guidance.
  
  Related Information:
  
  SAP Support Portal: Utilize the SAP Support Portal to search for specific notes or updates related to this error message.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Version: Ensure that your SAP system is up to date with the latest patches and updates, as many issues are resolved in newer versions.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.