How To Fix /SMB/TRANSP_INFRA339 - Saving Customer Scope Information

/SMB/TRANSP_INFRA339 - Overview

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 339

• Message text: Saving Customer Scope Information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA339 - Saving Customer Scope Information ?

  The SAP error message /SMB/TRANSP_INFRA339 typically occurs during the process of saving customer scope information in the context of SAP's Solution Manager or during transport-related activities. This error can arise due to various reasons, including configuration issues, missing authorizations, or problems with the transport layer.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Configuration Errors: There may be issues with the configuration of the transport landscape or the customer scope settings.
  Transport Layer Problems: Issues with the transport layer or transport routes can lead to this error.
  System Lock: The system might be locked for maintenance or other reasons, preventing changes from being saved.
  Data Consistency Issues: There may be inconsistencies in the data being saved, such as missing mandatory fields.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to save customer scope information. You may need to consult with your SAP security team to verify and