How To Fix /SMB/ACTV016 - SMS not sent, try again later

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/ACTV -

• Message number: 016

• Message text: SMS not sent, try again later

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/ACTV016 - SMS not sent, try again later ?

  The SAP error message /SMB/ACTV016 SMS not sent, try again later typically indicates an issue with the SMS sending functionality within the SAP system, particularly when using the SAP Business Communication Services (BCS) or the SAP Mobile Business Applications. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Connectivity Issues: There may be network connectivity problems preventing the SAP system from reaching the SMS gateway.
  SMS Gateway Configuration: The SMS gateway may not be properly configured in the SAP system, or the credentials used to connect to the SMS service may be incorrect.
  Service Availability: The SMS service provider may be experiencing downtime or issues that prevent messages from being sent.
  Quota Limitations: The account used for sending SMS may have reached its quota limit, preventing further messages from being sent.
  System Configuration: There may be issues with the configuration settings in the SAP system related to SMS sending.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system has a stable internet connection and can reach the SMS gateway.
  Review SMS Gateway Configuration: Verify the configuration settings for the SMS gateway in the SAP system. This includes checking the endpoint URL, authentication credentials, and any other relevant settings.
  Contact SMS Provider: Reach out to the SMS service provider to check if there are any known issues or outages affecting the service.
  Monitor Quota Usage: Check the account status with the SMS provider to ensure that you have not exceeded any sending limits or quotas.
  Review Logs: Check the SAP application logs for any additional error messages or details that may provide more context about the failure.
  Retry Sending: If the issue is temporary, simply waiting and trying to send the SMS again later may resolve the problem.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the SMS gateway being used to ensure that all configuration steps have been followed correctly.
  System Monitoring: Implement monitoring for the SMS sending process to catch issues early and ensure that the system is functioning as expected.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support or your SMS service provider for further assistance.