How To Fix /SMB/ACTV014 - Input subject and content of the e-mail

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/ACTV -

• Message number: 014

• Message text: Input subject and content of the e-mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/ACTV014 - Input subject and content of the e-mail ?

  The SAP error message /SMB/ACTV014 typically indicates that there is an issue with the input subject and content of an email being processed in the SAP system, particularly in the context of the SAP Business Communication Management (BCM) or SAP Business Workflow.
  Cause:
  The error message usually arises due to one of the following reasons:
  
  Empty Subject or Content: The email subject or content fields are empty, which is not allowed.
  Invalid Characters: The subject or content may contain invalid characters that are not supported by the email system.
  Length Restrictions: The subject or content may exceed the maximum allowed length.
  Configuration Issues: There may be issues with the configuration of the email sending process in SAP.
  
  Solution:
  To resolve the /SMB/ACTV014 error, you can take the following steps:
  
  
  Check Input Fields:
  
  Ensure that both the subject and content fields are filled in with appropriate text.
  Avoid leaving these fields empty.
  
  
  
  Validate Content:
  
  Check for any invalid characters in the subject or content. Remove or replace any special characters that may not be supported.
  
  
  
  Length Check:
  
  Verify that the subject and content do not exceed the maximum length allowed by the system. If they do, shorten the text accordingly.
  
  
  
  Configuration Review:
  
  Review the configuration settings for email sending in SAP. Ensure that all necessary parameters are correctly set up.
  Check transaction codes like SCOT (SAPconnect) to ensure that the email settings are properly configured.
  
  
  
  Testing:
  
  After making the necessary changes, test the email sending functionality again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more specific guidance related to your version of SAP and the context in which the error occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  Logs and Traces: Review system logs and traces for more detailed error messages that could provide additional context for troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical support team for further assistance.