How To Fix /SMB/ACTV012 - User has not entered mobile number in own user data

/SMB/ACTV012 - Overview

• Message type: E = Error

• Message class: /SMB/ACTV -

• Message number: 012

• Message text: User has not entered mobile number in own user data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/ACTV012 - User has not entered mobile number in own user data ?

  The SAP error message /SMB/ACTV012 User has not entered mobile number in own user data typically occurs in the context of SAP applications that require users to provide a mobile number for functionalities such as notifications, alerts, or two-factor authentication. This error indicates that the user has not filled in the mobile number field in their user profile.
  
  Cause:
  
  Missing Mobile Number: The primary cause of this error is that the user has not entered a mobile number in their user profile.
  User Profile Incomplete: The user profile may be incomplete or not updated, leading to the absence of required information.
  System Configuration: In some cases, the system may be configured to require a mobile number for certain functionalities, and if it is not provided, the error will be triggered.
  
  
  Solution:
  To resolve this error, the user needs to enter their mobile number in their user profile. Here are the steps to do this:
  
  
  Access User Profile:
  
  Log