How To Fix /SMB/ACTV018 - Mobile number should not contain any special characters

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/ACTV -

• Message number: 018

• Message text: Mobile number should not contain any special characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/ACTV018 - Mobile number should not contain any special characters ?

  The SAP error message /SMB/ACTV018 indicates that the mobile number entered in the system contains special characters, which is not allowed. This error typically arises in applications that require a mobile number to be in a specific format, usually consisting only of digits.
  Cause:
  The error is triggered when:
  
  The mobile number field contains characters other than digits (0-9).
  There may be spaces, dashes, parentheses, or other special characters included in the input.
  
  Solution:
  To resolve this error, you should:
  
  Check the Input: Review the mobile number you have entered. Ensure that it contains only numeric digits.
  Remove Special Characters: If there are any special characters (like +, -, (, ), spaces, etc.), remove them so that only the digits remain.
  Re-enter the Mobile Number: After cleaning up the input, re-enter the mobile number in the appropriate field.
  Validation: Ensure that the mobile number adheres to the expected format for your region, if applicable.
  
  Related Information:
  
  Field Requirements: Check the documentation or guidelines for the specific application you are using to understand the expected format for mobile numbers.
  SAP Notes: If the issue persists or if you believe it is a system error, you may want to check SAP Notes or reach out to your SAP support team for further assistance.
  Testing: After making the changes, test the input again to ensure that the error does not reoccur.
  
  By following these steps, you should be able to resolve the error and successfully enter the mobile number in the SAP system.