How To Fix /SMB/ACTV020 - Activation has stopped with an error; manual intervention required

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/ACTV -

• Message number: 020

• Message text: Activation has stopped with an error; manual intervention required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/ACTV020 - Activation has stopped with an error; manual intervention required ?

  The SAP error message /SMB/ACTV020 Activation has stopped with an error; manual intervention required typically occurs during the activation of a business function or a component in the SAP system. This error indicates that the activation process encountered an issue that it could not resolve automatically, requiring manual intervention to address the problem.
  Causes:
  
  Missing Dependencies: The business function or component you are trying to activate may have dependencies on other components or business functions that are not activated.
  Configuration Issues: There may be configuration settings that are incorrect or incomplete, preventing the activation from proceeding.
  Transport Issues: If the changes were transported from another system, there may be inconsistencies or issues with the transport.
  Authorization Issues: The user attempting to activate the function may not have the necessary authorizations to perform the activation.
  System Errors: There could be underlying system errors or inconsistencies in the database that are causing the activation to fail.
  
  Solutions:
  
  Check Activation Logs: Review the activation logs for detailed error messages that can provide insight into what went wrong. You can find logs in transaction SLG1 or SICF.
  Verify Dependencies: Ensure that all required business functions and components are activated. You can check the dependencies in the SAP documentation or through transaction SFW5.
  Correct Configuration: Review the configuration settings related to the business function you are trying to activate. Make sure all necessary settings are in place.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the activation. You may need to consult with your security team.
  Transport Consistency: If the activation is related to a transport, ensure that the transport was successful and that all objects are in the correct state.
  System Health Check: Perform a system health check to identify any underlying issues that may be affecting the activation process. This can include checking for database inconsistencies or system errors.
  Manual Activation: In some cases, you may need to manually activate certain components or perform specific actions to resolve the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide guidance on resolving it.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for the specific business function or component you are trying to activate for any additional requirements or steps.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.