How To Fix /SMB/ACTV021 - Activation has been stopped by user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/ACTV -

  • Message number: 021

  • Message text: Activation has been stopped by user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/ACTV021 - Activation has been stopped by user ?

    The SAP error message /SMB/ACTV021 Activation has been stopped by user typically occurs during the activation of a business function or a specific configuration in the SAP system. This message indicates that the activation process was manually interrupted or stopped by a user.

    Cause:

    1. Manual Intervention: The most common cause is that a user has manually stopped the activation process, either intentionally or accidentally.
    2. System Timeout: If the activation process takes too long, it may be stopped due to a timeout setting.
    3. User Authorization: The user may not have the necessary authorizations to complete the activation, leading to a halt in the process.
    4. System Errors: Other underlying system errors or issues may have caused the activation to stop.

    Solution:

    1. Check Activation Status: Verify the current status of the activation process. You can do this by checking the transaction logs or using transaction codes like /SMB/ACTV to see if the activation is still in progress or has been halted.
    2. Restart Activation: If the activation was stopped, you can attempt to restart it. Ensure that you have the necessary authorizations to do so.
    3. Review Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context on why the activation was stopped.
    4. User Authorization: Ensure that the user attempting the activation has the appropriate authorizations. You may need to consult with your SAP security team to verify this.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific business function or configuration you are trying to activate for any known issues or additional steps.
    6. Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SMB/ACTV for activation management and SLG1 for log analysis.
    • SAP Notes: Search for SAP Notes related to the specific business function or module you are working with, as they may contain important information regarding known issues and fixes.
    • System Performance: Ensure that the system is performing optimally, as performance issues can sometimes lead to activation problems.

    By following these steps, you should be able to diagnose and resolve the issue related to the /SMB/ACTV021 error message.

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