How To Fix /SMB/ACTV017 - Enter e-mail address in own user data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/ACTV -

• Message number: 017

• Message text: Enter e-mail address in own user data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/ACTV017 - Enter e-mail address in own user data ?

  The SAP error message /SMB/ACTV017 Enter e-mail address in own user data typically occurs when a user tries to perform an action that requires an email address to be set in their user profile, but the email address field is either empty or not filled out correctly.
  Cause:
  
  Missing Email Address: The user has not entered an email address in their user profile.
  Incorrect User Profile Settings: The email address may be incorrectly formatted or not saved properly.
  System Configuration: Certain SAP applications or functionalities may require an email address for notifications or communications, and if it is not provided, the system will throw this error.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Access User Profile:
  
  Go to the SAP GUI and enter transaction code SU01 (User Maintenance).
  Enter your user ID and click on the "Display" button.
  
  
  
  Edit User Data:
  
  Click on the "Change" button to edit your user data.
  Navigate to the "Address" tab.
  
  
  
  Enter Email Address:
  
  In the "Internet" section, find the field for the email address.
  Enter a valid email address in the format [e-mail].
  
  
  
  Save Changes:
  
  After entering the email address, click the "Save" button to save your changes.
  
  
  
  Log Out and Log In:
  
  It may be necessary to log out of the SAP system and log back in for the changes to take effect.
  
  
  
  Related Information:
  
  User Profile Maintenance: Regularly check and update your user profile to ensure all required fields are filled out correctly.
  Email Format: Ensure that the email address is in a valid format to avoid any issues.
  System Administrator: If you do not have the necessary permissions to change your user data, contact your system administrator for assistance.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates regarding this error message.
  
  By following these steps, you should be able to resolve the error and continue using the SAP system without further issues related to your email address.