How To Fix SIPT630 - In &3 days: Address no. &1 assigned to customer no. &2 cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 630

• Message text: In &3 days: Address no. &1 assigned to customer no. &2 cannot be changed

What causes this issue?

You tried to assign a new address number to an existing customer number.
The customer is not uniquely identified by a VAT registration number,
that is, either the number is empty or it contains a generic value.
Unless the customer is uniquely identified by a VAT registration number,
the address number cannot be changed if the customer has been used in
documents that have been posted with a Portuguese digital signature (in
a Portuguese company code or in a Portuguese organizational unit of a
foreign company code).
This restriction takes effect 90 days after a document with a Portuguese
digital signature has been posted and applies to all changes including
the correction of errors.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Since the 90 days have not expired yet, the system allows you to make
the change.
Note that until you run the report
<DS:RE.SIPT_MASTER_DATA_MIGRATION>Record Customers Used in Invoices
with Dig. Signature (PT)</> (<AB>SIPT_MASTER_DATA_MIGRATION</>), the
system blocks master data changes for all customers that might be used
in a document with a Portuguese digital signature (that is, customers
that are assigned to company codes for which documents with Portuguese
digital signatures can be created).
After you have run the report, the address number change is blocked only
if the situation described under <LS>Diagnosis </>applies and the 90
days have expired.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT630 - In &3 days: Address no. &1 assigned to customer no. &2 cannot be changed ?

  The SAP error message SIPT630 indicates that there is an issue with changing the address assigned to a customer in the system. Specifically, the message states that the address cannot be changed because it is locked for a certain period (in this case, "&3 days"). This typically occurs when there are restrictions in place to prevent changes to customer data during a specific timeframe, often related to financial reporting or data integrity.
  Cause:
  
  
  Address Locking: The address associated with the customer is locked for changes due to business rules or configurations in the system. This could be due to:
  
  Ongoing transactions that reference the customer.
  Period-end closing processes that prevent changes to customer data.
  Configuration settings that restrict changes to customer addresses for a defined period.
  
  
  
  Data Integrity: The system may be designed to maintain data integrity by preventing changes to critical information during certain periods.
  
  
  Solution:
  
  
  Wait for the Lock Period to Expire: If the address is locked for a specific number of days, you may need to wait until that period expires before attempting to make changes.
  
  
  Check for Open Transactions: Review any open transactions or processes that may be referencing the customer. If there are ongoing transactions, you may need to complete or close them before making changes.
  
  
  Consult with Your SAP Administrator: If you believe the address needs to be changed urgently, consult with your SAP administrator or support team. They may have the ability to unlock the address or provide guidance on how to proceed.
  
  
  Review Configuration Settings: If this is a recurring issue, it may be worth reviewing the configuration settings related to customer data management in your SAP system. Adjustments may be needed to the rules governing address changes.
  
  
  Use Transaction Codes: Depending on your role and permissions, you may be able to use specific transaction codes (like XD02 for changing customer data) to attempt the change, but be aware of the restrictions in place.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that provide solutions or workarounds for specific error messages.
  Documentation: Review SAP documentation related to customer master data management for best practices and guidelines on handling address changes.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to customer data, as restrictions may also be role-based.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to SAP support for further assistance.