How To Fix SIPT632 - In &2 days: Customer &1 can no longer be created

SIPT632 - Overview

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 632

• Message text: In &2 days: Customer &1 can no longer be created

What causes this issue?

You cannot delete a customer and then create a customer with the same
customer number if the corresponding customer number has been used in
documents that have been posted with a Portuguese digital signature (in
a Portuguese company code or in a Portuguese organizational unit of a
foreign company code).
This restriction takes effect 90 days after a document with a Portuguese
digital signature has been posted.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Since the 90 days have not expired yet, the system allows you to create
the customer.
Note that until you run the report
<DS:RE.SIPT_MASTER_DATA_MIGRATION>Record Customers Used in Invoices
with Dig. Signature (PT)</> (<AB>SIPT_MASTER_DATA_MIGRATION</>), the
system blocks master data changes for all customers that might be used
in a document with a Portuguese digital signature (that is, customers
that are assigned to company codes for which documents with Portuguese
digital signatures can be created).
After you have run the report, master data changes are blocked only if
the customer has been used in a document with a Portuguese digital
signature and the 90 days have expired.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT632 - In &2 days: Customer &1 can no longer be created ?

  The SAP error message SIPT632 indicates that a customer cannot be created because the system has a restriction based on a specific time frame. The message typically means that the customer creation is limited to a certain period, and the specified customer cannot be created within that time frame.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Time Restrictions: The system has been configured to prevent the creation of new customers after a certain date or within a specific time frame.
  Business Rules: There may be business rules or policies in place that restrict the creation of new customers based on certain criteria, such as financial periods, fiscal year-end, or other operational constraints.
  Configuration Settings: The settings in the customer master data configuration may have been set to limit customer creation.
  
  
  Solution:
  To resolve the SIPT632 error, you can consider the following steps:
  
  
  Check Configuration: Review the configuration settings related to customer master data