How To Fix SIPT632 - In &2 days: Customer &1 can no longer be created

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 632

• Message text: In &2 days: Customer &1 can no longer be created

What causes this issue?

You cannot delete a customer and then create a customer with the same
customer number if the corresponding customer number has been used in
documents that have been posted with a Portuguese digital signature (in
a Portuguese company code or in a Portuguese organizational unit of a
foreign company code).
This restriction takes effect 90 days after a document with a Portuguese
digital signature has been posted.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Since the 90 days have not expired yet, the system allows you to create
the customer.
Note that until you run the report
<DS:RE.SIPT_MASTER_DATA_MIGRATION>Record Customers Used in Invoices
with Dig. Signature (PT)</> (<AB>SIPT_MASTER_DATA_MIGRATION</>), the
system blocks master data changes for all customers that might be used
in a document with a Portuguese digital signature (that is, customers
that are assigned to company codes for which documents with Portuguese
digital signatures can be created).
After you have run the report, master data changes are blocked only if
the customer has been used in a document with a Portuguese digital
signature and the 90 days have expired.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT632 - In &2 days: Customer &1 can no longer be created ?

  The SAP error message SIPT632 indicates that a customer cannot be created because the system has a restriction based on a specific time frame. The message typically means that the customer creation is limited to a certain period, and the specified customer cannot be created within that time frame.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Time Restrictions: The system has been configured to prevent the creation of new customers after a certain date or within a specific time frame.
  Business Rules: There may be business rules or policies in place that restrict the creation of new customers based on certain criteria, such as financial periods, fiscal year-end, or other operational constraints.
  Configuration Settings: The settings in the customer master data configuration may have been set to limit customer creation.
  
  Solution:
  To resolve the SIPT632 error, you can consider the following steps:
  
  
  Check Configuration: Review the configuration settings related to customer master data in the SAP system. Look for any restrictions that may have been set regarding the creation of new customers.
  
  
  Adjust Time Frame: If the restriction is based on a specific time frame, you may need to adjust the settings to allow for customer creation. This could involve changing the date settings or extending the allowed period for customer creation.
  
  
  Consult with Business Users: Engage with relevant business stakeholders to understand the rationale behind the restriction. If the restriction is necessary, they may provide alternative solutions or workarounds.
  
  
  SAP Notes and Documentation: Check SAP Notes or documentation related to this error message for any specific guidance or patches that may address the issue.
  
  
  System Administrator: If you do not have the necessary permissions to change the configuration, contact your SAP system administrator or support team for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer) and XD02 (Change Customer) to understand where the error occurs.
  User Roles and Authorizations: Ensure that the user attempting to create the customer has the necessary roles and authorizations to perform this action.
  SAP Community and Forums: Consider searching or posting in SAP community forums for additional insights or similar experiences from other users.
  
  By following these steps, you should be able to identify the cause of the SIPT632 error and implement a solution to allow for the creation of the customer.