How To Fix SIG608 - The signature process is already completed

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 608

• Message text: The signature process is already completed

What causes this issue?

The signature process is already complete and cannot be continued. You
must reopen a signature process.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the system administrator.

Procedure for System Administrators

Use the CREATE method in the IF_DS_RUNTIME interface to create a new
signature process.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIG608 - The signature process is already completed ?

  The SAP error message SIG608, which states "The signature process is already completed," typically occurs in the context of electronic signatures or workflows that require approval or validation in SAP systems. This error indicates that an attempt is being made to initiate a signature process that has already been completed, meaning that the system recognizes that the necessary approvals or signatures have already been provided.
  Causes:
  
  Duplicate Signature Attempt: The most common cause is that the user is trying to sign or approve a document that has already been signed or approved.
  Workflow Issues: There may be issues in the workflow configuration that lead to the system incorrectly identifying the status of the signature process.
  System Errors: Occasionally, system glitches or inconsistencies in the database can lead to this error being triggered erroneously.
  User Actions: A user may have inadvertently attempted to re-initiate the signature process after it has already been completed.
  
  Solutions:
  
  Check Document Status: Verify the status of the document or transaction you are trying to sign. If it has already been signed, you will not be able to sign it again.
  Review Workflow Logs: If you have access, check the workflow logs to understand the sequence of events and confirm that the signature process was indeed completed.
  Consult with Colleagues: If you are unsure about the status, consult with colleagues or team members who may have been involved in the approval process.
  Reinitiate Process: If the document needs to be signed again (for example, if it was rejected or needs to be modified), you may need to restart the workflow or create a new document.
  Contact SAP Support: If you believe this error is occurring due to a system issue or bug, it may be necessary to contact SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Review the user documentation for the specific SAP module you are working with, as it may provide additional context or troubleshooting steps.
  Training: If this error is common in your organization, consider providing training for users on the proper procedures for electronic signatures and workflow management to minimize confusion.
  
  By following these steps, you should be able to resolve the SIG608 error and understand its implications within your SAP environment.