How To Fix SIG610 - Enter the password

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 610

• Message text: Enter the password

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIG610 - Enter the password ?

  The SAP error message SIG610, which prompts "Enter the password," typically occurs when a user attempts to log into the SAP system but has not provided the correct password or has not entered a password at all. This can happen for various reasons, including:
  Causes:
  
  Incorrect Password: The user may have entered the wrong password.
  Password Expiration: The user's password may have expired, requiring a reset.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  System Configuration: There may be issues with the system configuration or user settings.
  Network Issues: Connectivity problems may prevent the system from validating the password.
  
  Solutions:
  
  Re-enter Password: Ensure that the password is entered correctly, paying attention to case sensitivity and any special characters.
  Password Reset: If the password is forgotten or expired, the user should follow the organization's procedure to reset the password. This may involve contacting the system administrator.
  Unlock Account: If the account is locked, the user may need to contact the system administrator to unlock it.
  Check User Status: The administrator can check the user status in the user management section of SAP to ensure the account is active and not locked.
  Review System Logs: If the issue persists, reviewing system logs for any related errors can provide insights into the problem.
  Network Troubleshooting: Ensure that there are no network issues affecting the connection to the SAP server.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Documentation: Refer to the user documentation or help files for guidance on password policies and procedures.
  Security Policies: Familiarize yourself with your organization's security policies regarding password management and account access.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to your IT support or SAP Basis team for further investigation.