How To Fix SIG609 - Document type &1 is not supported for the digital signature

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 609

• Message text: Document type &1 is not supported for the digital signature

What causes this issue?

Document type &V1& or hyperlinks are not supported for the digital
signature.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

When calling up the digital signature, only use the following document
types: PDF, XML (without XSL), HTM or TXT. Avoid using hyperlinks.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIG609 - Document type &1 is not supported for the digital signature ?

  The SAP error message SIG609 indicates that the document type specified in the transaction or process does not support digital signatures. This can occur in various contexts within SAP, particularly when dealing with document management, electronic signatures, or workflows that require document validation.
  Cause:
  
  Unsupported Document Type: The document type you are trying to sign digitally is not configured to support digital signatures in the SAP system.
  Configuration Issues: The system may not have the necessary configurations or settings to enable digital signatures for the specified document type.
  Missing Authorizations: The user may not have the required authorizations to perform digital signature actions on the specified document type.
  Incorrect Document Type: The document type may have been incorrectly specified in the transaction or process.
  
  Solution:
  
  
  Check Document Type Configuration:
  
  Verify if the document type you are using is configured to support digital signatures. This can typically be done in the SAP configuration settings (transaction SPRO).
  Navigate to the relevant configuration area for digital signatures and check the settings for the document type in question.
  
  
  
  Update Document Type Settings:
  
  If the document type is not configured for digital signatures, you may need to update the settings to enable this feature. This may involve working with your SAP Basis or security team.
  
  
  
  Review User Authorizations:
  
  Ensure that the user attempting to perform the digital signature has the necessary authorizations. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on enabling digital signatures for the document type you are working with.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide insights based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on digital signatures and document types.
  Transaction Codes: Familiarize yourself with transaction codes related to document management and digital signatures, such as SOST (for sending documents) or other relevant transactions.
  User Manuals: Review user manuals or training materials related to digital signatures in your SAP environment for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the SIG609 error and implement a solution to resolve it.