How To Fix SIG606 - Signature process locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 606

• Message text: Signature process locked by user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIG606 - Signature process locked by user &1 ?

  The SAP error message SIG606 ("Signature process locked by user &1") typically occurs in the context of the SAP signature process, which is often used for electronic signatures in workflows, approvals, or document management. This error indicates that a particular signature process is currently locked by a user, preventing other users from accessing or modifying it.
  Cause:
  
  User Locking the Process: The user identified in the error message (&1) has initiated a signature process and has not completed or released it, causing it to be locked.
  Session Timeout: If a user has started a signature process and their session times out or they exit without properly completing the process, it can leave the process in a locked state.
  System Error: Occasionally, system errors or bugs can lead to a signature process being incorrectly marked as locked.
  
  Solution:
  
  Identify the Locking User: Check who the user is that has locked the signature process. This can often be done through transaction codes like SM12 (to view locks) or SM21 (to check system logs).
  Contact the User: If possible, contact the user who has locked the process and ask them to complete or release the signature process.
  Release the Lock: If the user is unavailable or unable to complete the process, a system administrator can manually release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  Check for System Issues: If this error occurs frequently, it may be worth investigating if there are underlying system issues or bugs that need to be addressed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 for lock entries, SM21 for system logs, and SU01 for user management.
  User Training: Ensure that users are trained on how to properly complete and release signature processes to minimize the occurrence of this error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches/updates that could resolve underlying issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.