How To Fix /SHCM/EMPLOYEE_ODATA002 - Failed to Create Image on Archive Server

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_ODATA -

• Message number: 002

• Message text: Failed to Create Image on Archive Server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_ODATA002 - Failed to Create Image on Archive Server ?

  The SAP error message /SHCM/EMPLOYEE_ODATA002 Failed to Create Image on Archive Server typically occurs in the context of the SAP Human Capital Management (HCM) module when there is an issue with creating an image (such as a document or a photo) on the archive server. This can happen during operations that involve document management, such as uploading employee images or documents.
  Causes:
  
  Archive Server Configuration Issues: The archive server may not be properly configured or may be down.
  Network Issues: There could be network connectivity problems between the SAP application server and the archive server.
  Insufficient Permissions: The user or the application may not have the necessary permissions to write to the archive server.
  File Size Limitations: The image or document being uploaded may exceed the size limits set on the archive server.
  Data Format Issues: The format of the image or document may not be supported by the archive server.
  System Resource Limitations: The archive server may be running low on disk space or other resources.
  
  Solutions:
  
  Check Archive Server Status: Ensure that the archive server is up and running. You can check the server logs for any errors or issues.
  Review Configuration: Verify the configuration settings for the archive server in the SAP system. Ensure that the connection parameters are correct.
  Network Connectivity: Test the network connection between the SAP application server and the archive server. Use tools like ping or traceroute to diagnose connectivity issues.
  Permissions: Check the user permissions for accessing the archive server. Ensure that the user has the necessary rights to create images or documents.
  File Size and Format: Verify that the image or document being uploaded meets the size and format requirements. If necessary, resize or convert the file.
  Monitor System Resources: Check the disk space and resource usage on the archive server. If it is low on resources, consider freeing up space or upgrading the server.
  SAP Notes and Support: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the HCM module and document management for more details on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check the SAP system logs (transaction codes like SLG1) for more detailed error messages that can provide additional context for the failure.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.