How To Fix /SHCM/EMPLOYEE_ODATA004 - Deletion of existing image on Archive Server Failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_ODATA -

• Message number: 004

• Message text: Deletion of existing image on Archive Server Failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_ODATA004 - Deletion of existing image on Archive Server Failed ?

  The SAP error message /SHCM/EMPLOYEE_ODATA004 Deletion of existing image on Archive Server Failed typically occurs in the context of SAP's Archive Management, particularly when dealing with employee-related documents or images stored in an archive server. This error indicates that the system attempted to delete an existing image from the archive server but was unsuccessful.
  Causes:
  
  Permissions Issues: The user or the system may not have the necessary permissions to delete files from the archive server.
  Network Issues: There may be connectivity problems between the SAP system and the archive server, preventing the deletion request from being processed.
  Archive Server Configuration: The archive server may not be configured correctly, or there may be issues with the archive management settings.
  File Locking: The file may be locked by another process or user, preventing deletion.
  Database Issues: There could be issues with the database that stores the metadata for the archived documents.
  
  Solutions:
  
  Check Permissions: Ensure that the user or service account has the necessary permissions to delete files from the archive server.
  Verify Network Connectivity: Check the network connection between the SAP system and the archive server to ensure that it is stable and functioning correctly.
  Review Archive Server Configuration: Verify the configuration settings of the archive server to ensure they are correct and that the server is operational.
  Check for Locks: Investigate if the file is locked by another process. If so, you may need to wait for the lock to be released or terminate the process holding the lock.
  Consult Logs: Review the application and system logs for any additional error messages or warnings that could provide more context about the failure.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the SAP Archive Management documentation for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.