How To Fix /SHCM/EMPLOYEE_ODATA003 - Invalid image format


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SHCM/EMPLOYEE_ODATA -

  • Message number: 003

  • Message text: Invalid image format

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SHCM/EMPLOYEE_ODATA003 - Invalid image format ?

    The SAP error message /SHCM/EMPLOYEE_ODATA003 Invalid image format typically occurs when there is an issue with the image file being uploaded or processed in the SAP system, particularly in the context of employee data management or OData services.

    Cause:

    1. Unsupported Image Format: The image being uploaded may not be in a supported format. Commonly supported formats include JPEG, PNG, and GIF.
    2. Corrupted Image File: The image file may be corrupted or not properly encoded, leading to an invalid format error.
    3. File Size Limitations: The image file may exceed the maximum file size allowed by the SAP system.
    4. Incorrect MIME Type: The MIME type of the image may not match the actual file format, causing the system to reject it.
    5. Configuration Issues: There may be configuration settings in the SAP system that restrict certain image formats or sizes.

    Solution:

    1. Check Image Format: Ensure that the image is in a supported format (e.g., JPEG, PNG). Convert the image to a supported format if necessary.
    2. Validate Image File: Open the image file to ensure it is not corrupted. If it is, try obtaining a new copy of the image.
    3. Resize Image: If the image file is too large, consider resizing it or compressing it to meet the size requirements of the SAP system.
    4. Verify MIME Type: Ensure that the MIME type of the image matches the actual file format. This can often be checked in the file properties or through image editing software.
    5. Check SAP Configuration: Review the SAP system configuration related to image uploads. Consult with your SAP Basis or technical team to ensure that there are no restrictions on image formats or sizes.
    6. Test with Different Images: Try uploading a different image that is known to work to determine if the issue is specific to the original image.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
    • OData Service Documentation: Review the documentation for the OData service you are using to understand any specific requirements or limitations regarding image uploads.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.

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