How To Fix /SHCM/EMPLOYEE_INT065 - External Employee ID is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_INT -

• Message number: 065

• Message text: External Employee ID is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_INT065 - External Employee ID is missing ?

  The SAP error message /SHCM/EMPLOYEE_INT065 indicating that "External Employee ID is missing" typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with external employee data integration or employee master data management.
  Cause:
  
  Missing Data: The error usually arises when an attempt is made to process or integrate employee data, but the required External Employee ID field is not populated. This ID is crucial for identifying employees in external systems or during data transfers.
  Configuration Issues: There may be issues with the configuration of the integration settings or the data mapping between the SAP system and external systems.
  Data Entry Errors: If the data is being entered manually, there may have been an oversight or error in entering the External Employee ID.
  
  Solution:
  
  Check Data Entry: Ensure that the External Employee ID is correctly entered in the relevant employee master data records. This can be done by navigating to the employee's record in the SAP system and verifying that the field is populated.
  Integration Configuration: Review the configuration settings for any integration scenarios (e.g., interfaces with external systems) to ensure that the External Employee ID is being correctly mapped and transferred.
  Data Migration: If this error occurs during a data migration process, ensure that the migration files or data sources include the External Employee ID for all relevant records.
  Error Handling: Implement error handling in the integration process to catch and log instances where the External Employee ID is missing, allowing for easier troubleshooting.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of the HCM module you are using, as there may be additional context or updates that address this issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) to check employee records and PA40 (Personnel Actions) for processing actions that may require the External Employee ID.
  User Roles and Authorizations: Ensure that the user attempting to perform the action has the necessary authorizations to view and edit employee data.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM for further assistance.