How To Fix /SHCM/EMPLOYEE_INT064 - System of Record ID is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_INT -

• Message number: 064

• Message text: System of Record ID is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_INT064 - System of Record ID is missing ?

  The SAP error message /SHCM/EMPLOYEE_INT064 System of Record ID is missing typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee data integration or employee master data management. This error indicates that the System of Record (SoR) ID, which is essential for identifying the source system of the employee data, is not available or has not been properly configured.
  Cause:
  
  Missing Configuration: The System of Record ID may not have been set up in the system configuration.
  Data Migration Issues: If data was migrated from another system, the SoR ID might not have been included or mapped correctly.
  Integration Issues: If the system is integrated with other applications (like SuccessFactors, for example), the SoR ID may not be passed correctly during the integration process.
  User Input Error: During data entry or updates, the SoR ID field may have been left blank.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP HCM to ensure that the System of Record ID is defined and correctly set up.
  Ensure that the SoR ID is included in the employee master data configuration.
  
  
  
  Data Validation:
  
  Review the employee records to ensure that the SoR ID is populated for all relevant employees.
  If you are migrating data, ensure that the migration process includes the SoR ID.
  
  
  
  Integration Settings:
  
  If the error occurs during data integration, check the integration settings and mappings to ensure that the SoR ID is being passed correctly from the source system.
  Review any middleware or integration tools being used to ensure they are configured to handle the SoR ID.
  
  
  
  User Training:
  
  If the issue is due to user input, provide training or guidelines to users on the importance of the SoR ID and how to enter it correctly.
  
  
  
  Debugging:
  
  If the issue persists, consider using transaction codes like SE80 or SE37 to debug the relevant function modules or programs that are generating this error.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for HCM and employee data management for more details on the System of Record ID and its importance.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered and resolved similar issues.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a qualified SAP consultant for further assistance.