How To Fix /SHCM/EMPLOYEE_INT063 - Interface to access SbS key mapping is incompatible

/SHCM/EMPLOYEE_INT063 - Overview

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_INT -

• Message number: 063

• Message text: Interface to access SbS key mapping is incompatible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_INT063 - Interface to access SbS key mapping is incompatible ?

  The SAP error message /SHCM/EMPLOYEE_INT063 Interface to access SbS key mapping is incompatible typically occurs in the context of the SAP SuccessFactors integration with SAP HCM (Human Capital Management). This error indicates that there is an issue with the interface used to access the key mapping between the two systems, which can lead to problems in data synchronization or retrieval.
  Causes:
  
  
  Version Mismatch: The error may arise if there is a version mismatch between the SAP HCM system and the SuccessFactors system. If the interface or API used for communication has been updated in one system but not the other, it can lead to incompatibility.
  
  
  
  Configuration Issues: Incorrect configuration settings in the integration setup can also lead to this error. This includes settings related to the key mapping or the interface itself.
  
  
  Data Format Issues: If the data being sent or received does not conform to the expected format, it can trigger this error.
  
  
  Missing