How To Fix /SHCM/EMPLOYEE_INT062 - No external key found for internal employment &1 in SbS key mapping


/SHCM/EMPLOYEE_INT062 - Overview

  • Message type: E = Error

  • Message class: /SHCM/EMPLOYEE_INT -

  • Message number: 062

  • Message text: No external key found for internal employment &1 in SbS key mapping

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/SHCM/EMPLOYEE_INT062 - Details

  • The SAP error message /SHCM/EMPLOYEE_INT062 indicates that there is an issue with the mapping of internal employment records to external keys in the context of the SAP SuccessFactors (SbS) integration. This error typically arises when the system is unable to find a corresponding external key for a given internal employment record.
    
    Cause: Missing Mapping: The most common cause is that the internal employment record does not have a corresponding external key in the mapping table. This can happen if the data was not properly synchronized or if there was an error during the data import process. Data Inconsistency: There may be inconsistencies in the data between the SAP system and the external system (e.g., SuccessFactors), leading to missing or incorrect mappings.
    Configuration Issues: Incorrect configuration settings in the integration setup can also lead to this error, particularly if the mapping tables are not correctly defined or populated.
    Solution: Check Mapping Tables: Verify the mapping tables used

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