How To Fix /SHCM/EMPLOYEE_INT037 - Email Type is initial

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_INT -

• Message number: 037

• Message text: Email Type is initial

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_INT037 - Email Type is initial ?

  The SAP error message /SHCM/EMPLOYEE_INT037 Email Type is initial typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee data integration or employee master data management. This error indicates that the system expects an email type to be specified, but it is currently set to an initial (or empty) value.
  Cause:
  
  Missing Email Type: The error is primarily caused by the absence of a specified email type for an employee record. This could happen if the email address is not properly configured or if the relevant fields in the employee master data are not filled out correctly.
  Data Migration Issues: If you are migrating data from another system or performing a mass upload, the email type may not have been included in the data being imported.
  Configuration Issues: There may be configuration settings in the system that require an email type to be defined for certain employee records.
  
  Solution:
  
  
  Check Employee Master Data: Go to the employee master data (transaction code PA30) and check the email address and its type. Ensure that the email type is filled in correctly.
  
  Navigate to the "Communication" infotype (IT 0105) and verify that the email type is specified.
  
  
  
  Update Email Type: If the email type is missing, you can add it by:
  
  Selecting the appropriate email type (e.g., "Internet" for standard email addresses) and entering the email address.
  
  
  
  Data Migration Review: If this error arises during data migration, review the data files to ensure that the email type is included and correctly formatted.
  
  
  Configuration Settings: Check the configuration settings in the system to ensure that the email type is not set as a mandatory field if it is not required for your business processes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the infotype and fields related to employee communication.
  
  
  Related Information:
  
  Infotype 0105 (Communication): This infotype is used to maintain communication data for employees, including email addresses and their types.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) for managing employee records.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM for further assistance.