How To Fix /SHCM/EMPLOYEE_INT021 - Validity of OriginalSystemInformation leads to undefined gaps

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_INT -

• Message number: 021

• Message text: Validity of OriginalSystemInformation leads to undefined gaps

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_INT021 - Validity of OriginalSystemInformation leads to undefined gaps ?

  The SAP error message /SHCM/EMPLOYEE_INT021 Validity of OriginalSystemInformation leads to undefined gaps typically occurs in the context of employee data integration, particularly when dealing with the transfer of employee information between different systems or modules within SAP. This error indicates that there are inconsistencies or gaps in the validity periods of the original system information for an employee.
  Cause:
  
  Invalid Date Ranges: The validity periods for the original system information (like start and end dates) may not be properly defined, leading to overlaps or gaps.
  Missing Data: Required fields or data may be missing, which can cause the system to be unable to determine a valid range for the information.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in how the data was structured or transferred.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected data structure.
  
  Solution:
  
  Check Validity Dates: Review the validity dates of the original system information for the employee in question. Ensure that there are no gaps or overlaps in the date ranges.
  Data Completeness: Ensure that all required fields are filled out correctly. If any mandatory information is missing, it should be provided.
  Data Consistency: If the data was migrated from another system, verify that the migration was successful and that the data is consistent with the expected format.
  Review Configuration: Check the configuration settings related to employee data management in SAP. Ensure that they are set up correctly to handle the original system information.
  Use Transaction Codes: Utilize relevant transaction codes (like PA30 for maintaining HR master data) to check and correct the employee records.
  Consult Documentation: Refer to SAP documentation or notes related to employee data integration for any specific guidelines or troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional guidance on handling employee data integration issues.
  Support Forums: Engage with SAP community forums or support channels where similar issues may have been discussed.
  Testing: After making corrections, conduct tests to ensure that the error does not reoccur and that the employee data is processed correctly.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.