How To Fix /SHCM/EMPLOYEE_INT022 - Internal Error: Inconsistent key mapping

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_INT -

• Message number: 022

• Message text: Internal Error: Inconsistent key mapping

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_INT022 - Internal Error: Inconsistent key mapping ?

  The SAP error message /SHCM/EMPLOYEE_INT022 Internal Error: Inconsistent key mapping typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee data integration or migration processes. This error indicates that there is an inconsistency in the key mapping of employee records, which can arise from various reasons, such as data migration issues, incorrect configuration, or inconsistencies in the underlying data.
  Causes:
  
  Data Migration Issues: If employee data has been migrated from another system, there may be inconsistencies in the key mappings between the source and target systems.
  Configuration Errors: Incorrect configuration in the employee integration settings can lead to mismatches in key mappings.
  Data Integrity Issues: Duplicate or missing records in the database can cause inconsistencies in key mapping.
  Custom Developments: If there are custom programs or enhancements that manipulate employee data, they may inadvertently create inconsistencies.
  
  Solutions:
  
  Check Data Consistency: Review the employee records in the system to ensure that there are no duplicates or missing entries. Use transaction codes like SE16 or SE11 to check the relevant tables.
  Review Key Mapping Configuration: Verify the configuration settings related to employee integration. Ensure that the key mapping is correctly defined and that there are no discrepancies.
  Data Migration Validation: If the error occurred after a data migration, validate the migration process to ensure that all records were transferred correctly and that the key mappings are consistent.
  Debugging: If you have access to the development environment, you can debug the program that is generating the error to identify the exact point of failure and the data causing the inconsistency.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE16 (Data Browser), SE11 (Data Dictionary), and SE80 (Object Navigator) to investigate the underlying data.
  SAP HCM Documentation: Review the SAP HCM documentation for best practices on data integration and employee management.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the /SHCM/EMPLOYEE_INT022 error.