How To Fix /SHCM/EMPLOYEE_INT020 - Validity of OriginalSystemInformation mandatory since another SoR exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_INT -

• Message number: 020

• Message text: Validity of OriginalSystemInformation mandatory since another SoR exists

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_INT020 - Validity of OriginalSystemInformation mandatory since another SoR exists ?

  The SAP error message /SHCM/EMPLOYEE_INT020 indicates that there is an issue with the validity of the OriginalSystemInformation in the context of employee data integration, particularly when there is another System of Record (SoR) present. This error typically arises in scenarios involving data synchronization or integration between different systems, such as when using SAP SuccessFactors or other HR systems.
  Cause:
  
  Multiple Systems of Record: The error occurs when there are multiple SoRs for employee data, and the system requires that the OriginalSystemInformation must have a defined validity period to ensure data integrity and consistency.
  Missing Validity Dates: The OriginalSystemInformation may not have the required validity dates (start and end dates), which are necessary for the system to understand the timeframe during which the data is valid.
  Data Integration Issues: There may be issues with the data being transferred from one system to another, leading to incomplete or incorrect information being processed.
  
  Solution:
  
  
  Check Original System Information: Ensure that the OriginalSystemInformation is correctly populated with the necessary validity dates. This includes:
  
  Start Date: The date from which the information is valid.
  End Date: The date until which the information is valid (if applicable).
  
  
  
  Review Data Mapping: If you are integrating data from another system, review the data mapping and transformation rules to ensure that all required fields, including validity dates, are being correctly populated.
  
  
  Update Configuration: If you are using a middleware or integration tool, check the configuration settings to ensure that they are set up to handle multiple SoRs correctly and that they enforce the requirement for validity dates.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to employee data integration for any specific requirements or updates that may address this issue.
  
  
  Testing: After making the necessary changes, perform testing to ensure that the error no longer occurs and that the data is being processed correctly.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error message.
  Integration Scenarios: Familiarize yourself with the integration scenarios between SAP and other HR systems, as understanding the flow of data can help in troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By addressing the validity of the OriginalSystemInformation and ensuring that all required data is correctly populated, you should be able to resolve the error message /SHCM/EMPLOYEE_INT020.