How To Fix /SEHS/DG_DGA310 - Data record &1, &2 not saved (date of change number &3 different)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/DG_DGA -

• Message number: 310

• Message text: Data record &1, &2 not saved (date of change number &3 different)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/DG_DGA310 - Data record &1, &2 not saved (date of change number &3 different) ?

  The SAP error message /SEHS/DG_DGA310 Data record &1, &2 not saved (date of change number &3 different) typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with data records that are subject to change management.
  Cause:
  This error message indicates that there is a discrepancy between the date of the change number and the data record you are trying to save. Specifically, it suggests that the data record you are attempting to modify or save has a change number that is not aligned with the expected date of change. This can happen due to several reasons:
  
  The data record has been modified by another user or process after you retrieved it.
  There is a versioning issue where the change number does not match the current state of the data.
  The system is enforcing data integrity rules that prevent saving changes that are not in sync with the expected change number.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Refresh the Data Record: Retrieve the latest version of the data record you are trying to save. This ensures that you are working with the most current data and change number.
  Check for Concurrent Changes: Verify if another user or process has modified the data record since you last accessed it. If so, you may need to coordinate with that user or reapply your changes based on the latest data.
  Review Change Management Settings: Ensure that your change management settings are correctly configured. This may involve checking the configuration in the EHS module to ensure that change numbers and dates are being handled as expected.
  Consult Documentation: Refer to SAP documentation or help resources specific to the EHS module for additional guidance on handling change numbers and data records.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on system logs or specific configurations.
  
  Related Information:
  
  Change Management in SAP EHS: Understanding how change management works in the EHS module can help you navigate issues related to data records and change numbers.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches and updates that could resolve underlying issues.
  User Authorization: Ensure that you have the necessary authorizations to make changes to the data records in question, as insufficient permissions can also lead to errors.
  
  By following these steps, you should be able to address the error and successfully save your data record in SAP.