How To Fix /SEHS/DG_DGA308 - Data record &1, &2 not changed (change number &3 is locked)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/DG_DGA -

• Message number: 308

• Message text: Data record &1, &2 not changed (change number &3 is locked)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/DG_DGA308 - Data record &1, &2 not changed (change number &3 is locked) ?

  The SAP error message /SEHS/DG_DGA308 Data record &1, &2 not changed (change number &3 is locked) typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with data records that are subject to change management processes.
  Cause:
  This error indicates that the system is attempting to modify a data record (identified by &1 and &2) that is associated with a change number (identified by &3) which is currently locked. The locking mechanism is in place to prevent concurrent modifications that could lead to data inconsistencies.
  Possible Reasons for the Lock:
  
  Active Change Management Process: The change number is currently being processed by another user or transaction.
  Pending Approvals: The change number may be awaiting approval, which locks it for further modifications.
  System Configuration: Certain configurations in the EHS module may enforce stricter locking mechanisms.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Lock Status:
  
  Use transaction code SM12 to check for locks on the change number. You can search for the specific change number to see if it is locked by another user or process.
  
  
  
  Identify the Locking User:
  
  If you find that the change number is locked, identify the user who has locked it. You may need to contact that user to coordinate the changes.
  
  
  
  Release the Lock:
  
  If the lock is no longer needed (e.g., the user has logged off or the process is complete), you can manually delete the lock entry in SM12. However, be cautious with this approach, as it may lead to data inconsistencies if the other user is still working on it.
  
  
  
  Wait for Unlock:
  
  If the change number is locked due to an ongoing process, you may need to wait until that process is completed and the lock is released.
  
  
  
  Review Change Management Procedures:
  
  Ensure that your change management procedures are well-defined and that users are aware of the locking mechanisms in place to avoid conflicts.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific configurations or settings that may be causing the locking behavior.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SE03 (for transport organizer), and SE09 (for transport requests) that may help in managing change numbers and locks.
  User Training: Ensure that users are trained on how to properly manage change numbers and understand the implications of locking in the EHS module.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address known issues.
  
  By following these steps, you should be able to diagnose and resolve the error related to the locked change number in SAP.