How To Fix /SCWM/RETURNS019 - External step of work center must be &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 019

• Message text: External step of work center must be &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS019 - External step of work center must be &1 ?

  The SAP error message /SCWM/RETURNS019 indicates that there is an issue with the external step of a work center in the context of the SAP Extended Warehouse Management (EWM) system. The message typically states that the external step of the work center must be a specific value (denoted by &1).
  Cause:
  This error usually arises due to one of the following reasons:
  
  Configuration Issue: The work center may not be properly configured to handle the external step required for the operation you are trying to perform.
  Incorrect Assignment: The work center may not be assigned correctly to the relevant process or task.
  Missing Data: There may be missing or incorrect data in the configuration of the work center or the related processes.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Work Center Configuration:
  
  Navigate to the work center configuration in SAP EWM.
  Ensure that the external step is correctly defined and matches the expected value.
  
  
  
  Verify Assignment:
  
  Check if the work center is correctly assigned to the relevant warehouse process or task.
  Ensure that the work center is active and available for the operations you are trying to perform.
  
  
  
  Review Process Configuration:
  
  Look into the configuration of the processes that utilize the work center.
  Ensure that all necessary parameters and settings are correctly defined.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the configuration of work centers and external steps.
  
  
  
  Testing:
  
  After making any changes, perform a test to see if the error persists.
  If the error continues, consider checking for any additional logs or messages that may provide more context.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about your configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCWM/WORKCENTER to access work center settings.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the /SCWM/RETURNS019 error in your SAP EWM system.