How To Fix /SCWM/RETURNS017 - Order &2 can be in process by &3; to resume, enter ERP delivery &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 017

• Message text: Order &2 can be in process by &3; to resume, enter ERP delivery &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS017 - Order &2 can be in process by &3; to resume, enter ERP delivery &1 ?

  The SAP error message /SCWM/RETURNS017 typically occurs in the context of the SAP Extended Warehouse Management (EWM) system, particularly when dealing with returns processing. This error indicates that a specific order (in this case, identified by &2) is currently being processed by another system or transaction (indicated by &3), and to resume processing, you need to enter the corresponding ERP delivery number (&1).
  Cause:
  
  Concurrent Processing: The order is being processed in another session or by another user, which prevents you from making changes or continuing with the processing in your current session.
  Missing ERP Delivery: The system requires the ERP delivery number to link the return order with the corresponding delivery document in the ERP system.
  System Locking: The order may be locked due to ongoing transactions or processes that are not yet completed.
  
  Solution:
  
  Check for Concurrent Sessions: Verify if another user or session is processing the same order. If so, you may need to wait until that session is completed.
  Enter the ERP Delivery: If you have the ERP delivery number (&1), enter it in the appropriate field to link the return order and resume processing.
  Review System Locks: Use transaction codes like SM12 to check for locks on the order. If you find locks that are no longer valid, you may need to unlock them (with caution).
  Consult with Colleagues: If you are unsure about the status of the order, consult with your team or colleagues to see if someone else is working on it.
  Check Logs: Review application logs or system logs for any additional information that might indicate why the order is locked or being processed elsewhere.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRDI for processing returns, SM12 for lock entries, and SM21 for system logs.
  Documentation: Refer to SAP Help documentation for Extended Warehouse Management for more details on handling returns and understanding error messages.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.