How To Fix /SCWM/RETURNS016 - There are delivery items that cannot be inspected; contact system admin

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 016

• Message text: There are delivery items that cannot be inspected; contact system admin

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS016 - There are delivery items that cannot be inspected; contact system admin ?

  The SAP error message /SCWM/RETURNS016 indicates that there are delivery items in the system that cannot be inspected. This typically occurs in the context of the SAP Extended Warehouse Management (EWM) module, particularly when dealing with returns processing.
  Cause:
  The error can be caused by several factors, including:
  
  
  Item Status: The delivery items may have a status that prevents them from being inspected. For example, they might be marked as "blocked" or "not relevant for inspection."
  
  
  Inspection Type: The inspection type configured for the delivery items may not allow for inspection. This could be due to settings in the material master or the inspection plan.
  
  
  Configuration Issues: There may be configuration issues in the EWM system that prevent the inspection process from being initiated for certain items.
  
  
  Missing Master Data: Required master data (like material master or inspection plan) may be missing or incorrectly configured.
  
  
  Document Flow: The document flow may not be correctly set up, leading to inconsistencies in the status of the delivery items.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Item Status: Review the status of the delivery items in question. Ensure that they are not blocked or marked as not relevant for inspection.
  
  
  Review Inspection Type: Verify the inspection type assigned to the delivery items. Ensure that it is configured to allow inspections.
  
  
  Configuration Review: Check the configuration settings in the EWM system related to returns processing and inspections. Ensure that they are set up correctly.
  
  
  Master Data Verification: Ensure that all necessary master data is available and correctly configured. This includes checking the material master and any associated inspection plans.
  
  
  Document Flow Check: Review the document flow for the delivery items to ensure that all necessary steps have been completed and that there are no inconsistencies.
  
  
  Consult System Admin: If the issue persists after checking the above points, it may be necessary to consult with your system administrator or SAP support for further investigation.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRDI (for processing returns) and /SCWM/INSP (for inspection processing).
  Documentation: Review SAP documentation related to EWM and returns processing for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.