How To Fix /SCWM/RETURNS018 - Choose the "Quality Inspection" internal step for external step &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 018

• Message text: Choose the "Quality Inspection" internal step for external step &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS018 - Choose the "Quality Inspection" internal step for external step &1 ?

  The SAP error message /SCWM/RETURNS018 typically occurs in the context of the SAP Extended Warehouse Management (EWM) module, particularly when dealing with returns processing. This error indicates that there is a mismatch in the configuration of the internal and external steps for handling quality inspections during the returns process.
  
  Cause:
  The error message is triggered when the system expects a "Quality Inspection" internal step to be selected for a specific external step, but it is not configured correctly. This can happen due to:
  
  
  Configuration Issues: The internal steps for the returns process may not be properly defined in the system.
  Missing Quality Inspection Step: The quality inspection step may not be assigned to the external step in the process configuration.
  Process Flow Misalignment: The process flow defined in the system does not align with the expected steps for handling returns.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for