How To Fix /SCWM/RETURNS020 - Storage process of current delivery item must be &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 020

• Message text: Storage process of current delivery item must be &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS020 - Storage process of current delivery item must be &1 ?

  The SAP error message /SCWM/RETURNS020 typically indicates that there is an issue with the storage process of a delivery item in the SAP Extended Warehouse Management (EWM) system. The message usually states that the storage process for the current delivery item must be a specific type, which is indicated by the placeholder &1.
  Cause:
  The error can occur due to several reasons, including:
  
  Incorrect Storage Process Type: The storage process type defined for the delivery item does not match the expected type for the operation being performed.
  Configuration Issues: There may be configuration issues in the EWM system regarding the handling of returns or the specific storage process types.
  Delivery Item Status: The status of the delivery item may not allow for the current operation (e.g., it may be blocked or not yet processed).
  Warehouse Management Settings: The settings in the warehouse management module may not be aligned with the requirements for processing returns.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Storage Process Type: Verify the storage process type that is expected for the delivery item. Ensure that the item is being processed with the correct storage process type.
  Review Configuration: Check the configuration settings in the EWM system for the relevant storage process types. Ensure that they are correctly set up to handle the delivery items in question.
  Inspect Delivery Item Status: Look at the status of the delivery item to ensure it is in a state that allows for the desired operation. If necessary, change the status or resolve any issues that may be blocking the item.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the storage process types and their configurations.
  Debugging: If the issue persists, consider using debugging tools in SAP to trace the process and identify where the error is occurring.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as /SCWM/PRDI (for processing returns) or /SCWM/PRDI (for managing deliveries) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.