How To Fix /SCWM/RETURNS021 - Storage bins not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 021

• Message text: Storage bins not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS021 - Storage bins not found ?

  The SAP error message /SCWM/RETURNS021 indicates that the system could not find any storage bins that meet the criteria specified for a return process in the Extended Warehouse Management (EWM) module. This error typically arises during the processing of returns when the system is trying to determine suitable storage bins for the returned items.
  Causes:
  
  No Suitable Storage Bins: There may be no storage bins available in the warehouse that match the requirements for the returned items.
  Incorrect Warehouse Configuration: The warehouse might not be properly configured to handle returns, or the storage type might not be set up to accept the specific items being returned.
  Stock Type Issues: The stock type of the items being returned may not be compatible with the storage bins available.
  Inventory Management Settings: There may be settings in inventory management that restrict the movement of certain items back into the warehouse.
  Warehouse Task Creation Issues: If the warehouse tasks are not being created correctly, it may lead to this error.
  
  Solutions:
  
  Check Storage Bin Availability: Verify that there are storage bins available in the warehouse for the items being returned. Ensure that the bins are not blocked or full.
  Review Warehouse Configuration: Ensure that the warehouse is configured correctly to handle returns. Check the storage types and their settings to ensure they can accept the returned items.
  Adjust Stock Types: Make sure that the stock types of the returned items are compatible with the storage bins. If necessary, adjust the stock type settings.
  Inventory Management Settings: Review the inventory management settings to ensure that there are no restrictions on the items being returned.
  Check Warehouse Tasks: Investigate if there are any issues with warehouse task creation. Ensure that the system is able to create tasks for the return process.
  Consult Documentation: Refer to SAP documentation or help resources for specific configuration settings related to returns processing in EWM.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCWM/PRDI (for processing returns) or /SCWM/TO (for managing transfer orders) to troubleshoot further.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error.
  EWM Configuration: Familiarize yourself with the EWM configuration settings, especially those related to returns processing, storage types, and stock management.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a consultant who specializes in EWM for further assistance.