How To Fix /SCWM/RETURNS023 - Unit of measure must be the same as base unit of measure &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 023

• Message text: Unit of measure must be the same as base unit of measure &1

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SCWM/RETURNS023 - Unit of measure must be the same as base unit of measure &1 ?

  The SAP error message /SCWM/RETURNS023 indicates that there is a mismatch between the unit of measure (UoM) being used in a transaction and the base unit of measure defined for the material in the system. This error typically occurs in the context of handling returns in the SAP Extended Warehouse Management (EWM) module.
  Cause:
  
  Unit of Measure Mismatch: The unit of measure you are trying to use for the return does not match the base unit of measure defined for the material in the material master.
  Incorrect Configuration: The configuration for the material or the return process may not be set up correctly, leading to this mismatch.
  Data Entry Error: There may be a data entry error where the wrong unit of measure is being selected or entered during the return process.
  
  Solution:
  
  
  Check Material Master:
  
  Go to the material master record (transaction code MM03).
  Check the base unit of measure defined for the material in the Basic Data view.
  Ensure that the unit of measure you are trying to use for the return matches the base unit of measure.
  
  
  
  Adjust the Return Process:
  
  If you are using a different unit of measure for the return, ensure that it is allowed in the system configuration.
  If necessary, change the unit of measure in the return transaction to match the base unit of measure.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the EWM system to ensure that the units of measure are set up correctly.
  Ensure that the conversion factors between different units of measure are correctly defined if you are using multiple units of measure.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific guidelines related to handling returns and units of measure in EWM.
  
  
  
  User Training:
  
  Ensure that users involved in the return process are trained on the correct units of measure to use and how to handle returns properly.
  
  
  
  Related Information:
  
  Unit of Measure (UoM): In SAP, the base unit of measure is the primary unit in which the material is managed. Other units of measure can be defined for purchasing, sales, and inventory management, but they must be properly configured.
  Material Master: The material master is a central repository of information about materials in SAP. It contains various views that define how materials are managed in different processes.
  EWM Configuration: Extended Warehouse Management (EWM) has specific configuration settings that govern how materials are handled, including units of measure, storage types, and handling units.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in EWM for further assistance.